Please take the time to understand our cancellation policy.
Cancel up to one week after your payment, and 90% of your payment will be refunded.
Cancel after one week and up to two months after your payment; 70% of your payment will be refunded.
Cancel after two months and up to one month before the event, 50% of your payment will be refunded.
Cancel within the month before the event, and your money will not be refunded.
We have this policy because we must book hotels, pay for food, buy plane tickets, reserve rooms for events, make deposits for tours, etc. In advance, almost all reservations in Colombia require payments in full or a minimum deposit of 50%.
We make the balance based on costs per person, therefore an early cancellation will be a loss for the Empress Colombiatango festival.